The demand for med spa services is high, especially during the holidays.  We highly recommend appointments be made several weeks in advance or upon checkout of a current service to reserve the most convenient time for your schedule. By scheduling an appointment, you are agreeing to our cancellation policy. Please arrive at least 15 minutes prior to your first appointment to allow ample time for check-in and any necessary paperwork.

CANCELLATION POLICY

It is of the utmost importance that you cancel and/or reschedule with the procedure scheduler during Business Hours (Monday thru Friday).

Cancellation/Missed Appointment Policy for Office Appointments:

Due to the increased number of missed and/or canceled office appointments, the office has found it necessary to charge a $100.00 fee if 24 hours notice is not given.

This will be due prior to rescheduling your appointment.

Cancellation/Missed Appointment Policy for Extended Procedures:

Due to the increased number of missed and/or canceled extended procedure appointments (Appointments 1 hour or longer), the office has found it necessary to charge a $100 fee if 48 hours notice is not given.

This will be due prior to rescheduling your procedure.

Cancellation/Missed Appointment Policy for Appointments Booked Within a 24 Hour Window:

The Cancellation Policy will be enforced for Appointments scheduled the day before or day of (Within a 24 hour window).

LATE ARRIVALS

We will try to perform your entire treatment in the remaining scheduled time. If there is not enough time to perform treatment, we have the right to reschedule your appointment to give you the quality treatment and to respect other patients’ scheduled appointments. Please arrive 10 minutes prior to your appointment. 

PREPAID PACKAGE DEALS

Patients who have prepaid for package deals who are no-shows or have late cancellations for their scheduled appointments will automatically be deducted the cancellation fee from the package balance and must pay the balance in order to continue treatment.

Thank you!